How do I report a helmet safety defect or recall?

In-depth explanation

Contact the manufacturer or authorised dealer immediately with the helmet model, serial number, and purchase details. Many manufacturers list recall notices and defect reports on their websites. If a recall is confirmed, follow instructions for replacement or repair through the manufacturer or local safety authority. Keep the purchase receipt and any correspondence for records.

Key takeaways

• Contact the manufacturer or authorised dealer immediately with the helmet model, serial number, and purchase details.
• Many manufacturers list recall notices and defect reports on their websites.
• If a recall is confirmed, follow instructions for replacement or repair through the manufacturer or local safety authority.

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